Customized solutions
for each customer

 

SYNLAB – Solutions in Diagnostics is the division of the SYNLAB Group responsible for providing diagnostic solutions with the highest quality control to the healthcare industry. The division has operations in more than 10 countries on 3 continents.

Our goal is to be a reference partner for our customers. We allow them to incorporate a wide range of exams, comparable to major international centers, without the acquisition and maintenance costs. Furthermore, we offer the SYNLAB Group extended knowledge in all diagnostic areas and high technology production platforms.

Our experience in the health market and laboratory analysis allows us to understand the dynamics of each client giving us the flexibility to adapt our service model. This creates synergy and supportiveness with the laboratories we serve.

Why choose SYNLAB as a partner

Accumulated Experience
Accumulated Experience
With more than 30 years in business and global reach, we offer the SYNLAB Group gathered experience, result of Labco and Synlab laboratories merge, which has made us one of the world leaders for human medicine laboratory services.
Tailor Made Partnership
Tailor Made Partnership
We adapt our work model services to the most diverse cultures, realities and business situations. Our partnership is built with each client from a detailed analysis of their needs, aiming at long-term service and cooperation.
Analytical Expertise
Analytical Expertise
Our integrated approach covers all disease stages, ranging from the predisposition and prevention to the treatment control. Therefore, we offer for our client’s a more effective and comprehensive way to care for their patients.
Research and Innovation
Research and Innovation
Innovation is in our DNA. We keep fully dedicated teams to products innovation and with capacity to develop new exams. We constantly follow-up and evaluate possibilities for partnerships with reference centers and startups with disruptive value proposals.
Quality
Quality
Our quality standard requires constant control of our processes and a rigorous control methodology to provide quality assurance. Our quality certifications are: SGS, AEFA, SEQC/AEHH, EMQN, ECQ, AEGH, ECARUCA, EUROGENETEST and EDDNAL.
Global Group
Global Group
Our multinational organizational structure makes it possible for us to meet any diagnostic needs. Also, it connects our clients to a global production network accompanied by a wide range of international physicians all over the world.

Atuação

We offer support on several fronts for our clients
Support
Support
Our global performance allows us to offer service in several languages. In addition, we have a multiplatform relationship strategy with our customers offering them different channels to access our services.
Extranet
Extranet
Our technology platform offers private and secure access to each client allowing him to manage his activities in an immediate, simple and confidential way. Our customers are able to track, request or cancel orders in real time and with total security.
Scientific Advisory & Genetic Counseling
Scientific Advisory & Genetic Counseling
We offer access to a global professional network that are constantly updated with scientific studies and new diagnostic tools that can guide clinical practice. This knowledge is available at any time in our communication channels and at the private events that are offered for our clients and their collaborators.
Systems Integration
Systems Integration
Our communication system was designed to offer our customers adaptability and integration with any LIS available in the market. With the full information connectivity, we deliver more agility and efficiency for data management.

Logistics

SYNLAB - Solutions in Diagnostics operates on 3 continents and more than 10 countries, thus, we must follow various customs and health regulations.\nTherefore, we have local and international logistics services allowing us to guarantee the proper solution for each client and sample.\nTo ensure integrity in the samples custody and detailed follow-up of the process, our transportation protocol is tailored to each customer.\n
Sample Collection

1

Sample Collection
The client lab collects the patient sample and SYNLAB - Solutions in Diagnostics withdraws it.
Receiving & Packing

2

Receiving & Packing
Samples are vacuum packed with thermosensitive temperature gauges to ensure complete safety.
Shipping to the Analysis Center

3

Shipping to the Analysis Center
The samples are sent via air transport to our analysis centers, providing efficiency to the customers.
Samples Analysis

4

Samples Analysis
Following our highly demanding quality standards, specialists analyze the samples in our laboratory.
Exam Result

5

Exam Result
There are two ways of accessing the exam result: by system integration and by extranet: SYNLAB Direct.